pamad Casino & Sportsbook Data Care

This page describes what we collect when you use pamad and how we keep that data protected. We at pamad handle your personal information — registration details, payment information, account activity — with strict confidentiality. Our data practices are built around a single principle: we collect only what we need, use it only for stated purposes, and do not sell or share it with third parties outside our payment and compliance workflows.

When you access our live-dealer tables, sportsbook markets, slot games, or esports coverage on pamad, we gather certain information to operate the service. This includes your name, email, phone number, payment method, and transaction history. We also record your gameplay activity — hands played, bets placed, spins made — for account verification and dispute resolution. All this data is encrypted and stored securely on our servers.

We comply with applicable data-protection standards and inform you of any material changes to this policy via email or account notification. If you have questions about our data practices, contact our support team. This policy is effective immediately upon account creation and remains binding for as long as you maintain your pamad account.

What we collect on pamad

We collect information in three categories: registration data, payment data, and activity data. Registration data includes your name, email address, and phone number — required to open your account on pamad. Payment data includes your preferred payment method — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details for mobile banking, local payment, online payment, e-wallet transfers — and transaction records. Activity data includes every deposit, withdrawal, live-dealer hand, sportsbook market interaction, slot spin, and esports bet placed through your pamad account.

We also collect device information — your IP address, browser type, operating system — to detect fraud and prevent unauthorized access. We use cookies and similar tracking technologies to remember your login session and preferences. You can disable cookies in your browser settings, though doing so may limit some pamad functionality.

We do not collect sensitive personal information — such as your passport number, government ID, or biometric data — unless required by law for account verification or anti-money-laundering compliance. If we request such information, we do so explicitly and explain why it is needed.

How we use your data on pamad

We use your registration data solely to operate your account — to enable logins, manage your balance, and process your requests. We use your payment data to process deposits and withdrawals through your chosen payment method. We never store your full payment credentials on our servers; payment processors handle sensitive card or wallet information directly.

We use your activity data to settle games, verify accounts, resolve disputes, and comply with anti-money-laundering regulations. We may review your transaction history if you open a dispute — for example, if you challenge a sportsbook settlement or question a live-dealer hand. This review is internal only and used to verify the accuracy of our records. We do not use your data for marketing purposes unless you explicitly consent to receive promotional emails.

We may share your data with third parties in limited circumstances: payment processors (to process mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), compliance officers (if required by law to verify anti-money-laundering checks), and law-enforcement agencies (if we receive a lawful court order). We do not sell your data to advertisers, data brokers, or marketing firms.

Your rights on pamad

You have the right to access, correct, or request deletion of your personal data on pamad. To exercise these rights, contact our support team with your request. We respond within our standard response window. If you request deletion of your account, we delete your personal information from our active systems but retain transaction records for the minimum period required by law — typically seven years for tax and compliance purposes.

You have the right to withdraw consent if you have opted into promotional communications. You can unsubscribe from marketing emails at any time via the link in the email or by contacting support.

You may object to the use of your data for profiling or automated decision-making. If we use automated systems to flag your account for review — for example, to detect fraud — you have the right to request human review of our decision. Contact support to request this review.

We collect data to serve you better, not to exploit you. Your transaction history on pamad is yours — you can download it, review it, and dispute it at any time.

Cookies and tracking on pamad

We use cookies to remember your login session, store your language preference, and track your navigation within pamad. Essential cookies are required for the platform to function — for example, to keep you logged in while you view Liga 1 fixtures or join a live blackjack table. You cannot disable essential cookies without breaking pamad functionality.

We use non-essential cookies for analytics — to understand which games are most popular, which payment methods are preferred, and how players navigate our platform. These insights help us improve the pamad experience. You can disable non-essential cookies in your browser settings or contact support to opt out of analytics tracking.

We do not use third-party tracking pixels or install tracking software that follows you across the internet. Our cookies apply only to the pamad domain.

Data security and retention on pamad

We encrypt all data in transit and at rest using industry-standard protocols. We protect your account with your login credentials and optional two-factor authentication. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We do not guarantee perfect security — no system is impenetrable — but we undertake to maintain current, reasonable security practices.

We retain your personal information for as long as your pamad account is active. After account closure, we retain transaction records for seven years to comply with tax and legal requirements. We then securely delete your personal information. Law-enforcement requests or legal holds may extend retention beyond this period.

Changes to our pamad privacy policy

We update this policy periodically to reflect changes in our data practices or applicable law. We notify you of material changes via email or account notification. Continued use of pamad after an update constitutes acceptance of the revised policy. If you object to a policy change, you have the right to close your account before the change takes effect.

Contact us about privacy on pamad

If you have questions about our data practices, requests to access or delete your information, or concerns about data privacy on pamad, contact our support team. We respond to privacy inquiries within our standard response window. You can reach us via email through your account dashboard or through the support portal. If you believe we have violated your data rights, you may also lodge a complaint with the relevant data-protection authority in your jurisdiction.

Our commitment to data privacy is central to how we operate pamad. Whether you access our live-dealer tables from Jakarta, Surabaya, Bandung, Medan, or Semarang, or whether you use DANA, e-wallet, mobile banking, or local payment for deposits, we treat your information with the same confidentiality and security. Your account on pamad is yours — your data remains protected, private, and subject to your control.